FAQs

We create custom branded merchandise that helps businesses, teams, organizations, and events stand out with a polished, professional look. From shirts, polos, hats, tumblers, mugs, towels, bags, and more, we make it easy to put your brand on products people will actually use. Whether you need a small run or a large group order, Custom Brand IN can help bring your idea to life from concept to finished product.

1

Do you offer items not listed on the site?

Yes, if you are not seeing exactly what you are looking for shoot us an email. We can get special sizing and many other types of products.

How long does an order take to receive?

2

Each order will have it’s own lead time. Typically within a week items will be shipped. Custom items cannot be returned.

Do you have order minimums?

3

We do not have a minimum order requirement. We work with everything from small specialty orders, to large business, team, organization, and event orders. Larger quantities can reduce the cost per item, depending on the product and production requirements.

Can you help create a design?

4

Absolutely. You can upload a finished design or simply tell us what you have in mind. Whether you already have a company logo or are starting from scratch, we can help determine the best way to bring your vision to life.
For the best results, upload the highest-quality version of your artwork available. Transparent PNG, SVG, PDF, or other high-resolution files are preferred, but don’t worry if you aren’t sure what you have—send it to us and we’ll take a look.

Do you offer delivery, pick up and shipping?

5

Pickup and delivery/shipping options can be discussed when your order is finalized. Available options and any applicable charges will be included with your quote.